Grayhurst Consulting
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Deconstructing ITSM

My professional blog, Deconstructing ITSM, discusses IT Service Management, its components, and its driving forces.

itSMF

The IT Service Management Forum is a not-for-profit organisation for vendors and users in the ITSM field.

ITIL

The IT Infrastructure Library is the only global, vendor-neutral source of best practice guidance in ITSM.

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